Head of Operational Safety, Glasgow

Job reference: SYS-3904

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Location GLASGOW
Business Area / Department Head Office ~ Safety
Type of Role Full time
Salary & Benefits circa £45-£65k per annum, depending on experience
Closing Date 28/06/2018

Head of Operational Safety, Glasgow

Job reference: SYS-3904




There’s never been a more exciting time to join the railway. We’re going through the biggest upgrade to our network since the Victorian Times, while running over 2,300 services every single day. As the 5th largest company in Scotland and nearly 5,000 employees, with us you can develop a career. We are looking for people who are focused on our customers. We want people that are looking for more than a just a job; we want people who are committed to giving Scotland the very best railway it has ever had.

THE ROLE: The post is a Key safety post as identified in ScotRail SMS. The professional head of Operational safety is responsible to the Safety & Sustainability Director to maintain, develop and verify the operational safety standards applicable to ScotRail (including driving, train working, shunting, train dispatch, depot/yard/station operations. Also responsible for providing guidance and advice to ScotRail on all operational matters including rules and signalling, and negotiating operational and signalling arrangements with Network Rail.


Professional head of railway operations for ScotRail, responsible for ensuring that the operations competence management system (CMS) is maintained in line with Industry Standards and the ScotRail MCM system.

Support the development and implementation of the Safety strategy for ScotRail ensuring standards and measures are linked to critical success factors using internal and external benchmarking.

Ensure that qualified Team Managers, Trainers and Instructors carry out the training and competence assessment in accordance with the CMS for train crew and other operations staff.

Ensure that Team Managers, Trainers, Instructors and all safety critical / non safety critical operations staff are examined in their duties at appropriate intervals to ensure they are maintaining competence.

Develop and maintain the Operations Manual within the Safety Management System to reflect compliance with Railway Group Standards and Approved Codes of Practice.

Ensure ScotRail have in place the relevant operational publications necessary to provide safety critical / non safety critical staff with current operational instructions required to maintain safe operations.

Represent ScotRail on joint industry bodies on issues relating to safety critical activity.

Monitor statistics relating to the competence of operations staff through operational incident key performance indicators particularly signals passed at danger and take actions to improve performance.

Implement a programme of audits in conjunction with the Head of safety Risk and Assurance for all locations where operational duties are carried out including all train crew depots.

Represent the franchise at Formal Joint Inquiries when major or serious accidents / incidents involve ScotRail.

Represent ScotRail with Infrastructure Controller proposals of an Infrastructure project design, signalling design or alterations or operational method of working nature.

Lead, develop and ensure implementation of the operational safety management systems for ScotRail.

Specify and ensure development and implementation of a comprehensive operational safety audit.

Develop and ensure implementation of operational standards procedures to provide a robust system of achieving compliance with Railway Group Standards.

Lead investigations into significant operational related accidents and incidents as directed, chair formal inquiries or take part as panel member.

Develop and implement systems to ensure, that pre-determined levels of competency required and standards to be met are achieved for all operations staff through operations safety training and rules examinations.

Lead and direct the work of the Operational Safety & Standards section to ensure that:-

All operating staff have safety instructions required for the safe working of ScotRail services and are prepared to the highest standards of safety and quality which are reasonably practicable, and approved before publication. Special authorities for modification of any operating instructions are properly obtained and authorised.

Develop and continually improve lines of communication to ScotRail Managers and staff in respect of operational safety matters, arranging and leading campaigns, lectures and seminars as necessary.

Be aware of operation safety costs and examine ways to reduce costs without impacting on operational safety standards.

Participate in and contribute to strategic safety initiatives and projects for ScotRail.

Provide input to project teams for new rolling stock and changes to infrastructure to maintain oversight that operational safety risks are being appropriately considered and managed.   

THE PERSON: An experienced railway operations manager with previous experience of operations management or equivalent.

KNOWLEDGE/SKILLS: Foundation course in Strategic Safety Management.  NEBOSH general certificate, Appreciation of Health & Safety Legislation. Risk Management.  Personal Track Safety. Accident/Incident Investigation.  Competent to act as Chairman of formal inquiry panel.  A thorough knowledge of relevant legislative and industry standards. Signal Sighting.

ADDITIONAL INFORMATION: Post covers 35 hours per week. Reference Salary circa £45-65k depending on experience. Benefits include contributory final salary pension scheme, free and reduced rail travel for you and your family, where applicable.

Selection process: Selected candidates will be invited to attend an interview. The final stage for successful candidates will be a medical examination. Appointees must submit at least two satisfactory references, Disclosure Scotland clearance and complete a six month probation period. Training initially involves a five day Induction training programme including first aid and fire safety.