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Location London or Scotland
Business Area / Department IT
Type of Role Full time
Salary & Benefits Competitive
Closing Date 31/10/2017

IT Business Analyst

Job reference: SYS-3094

Additional Documentation

IT Business Analyst


About Abellio

Abellio operates public transport contracts in Europe, while working in partnership every day to consistently exceed passengers’ and stakeholders’ expectations. 175 years of experience has embedded in Abellio a social duty to passengers which extends beyond the journey on one of our trains, trams or buses. The passenger is at the heart of everything we do. ​The delivery of safe, reliable and comfortable services is the starting point for every transport provider, but that is not enough for Abellio. Our services must play an integrated role in the socio-economic development of the societies we serve. 

​​​Every day 13,000 Abellio people provide safe, easy and reliable public transport for more than a million passengers on our services. Our operations span three countries including UK, Germany and the Netherlands, across bus, tram and train services.

In the UK we operate:

train services for ScotRail (Scotland's national railway), Greater Anglia, and Merseyrail (in a joint venture with Serco), as well as buses through Abellio London & Surrey.

We challenge the traditional conventions of travel so that we can provide better quality, safer, more convenient transport services that genuinely benefit our clients and customers, and we do it the Abellio Way - Genuine, Professional, Proactive, Inclusive. Our success is a reflection of our unique way of doing business and the Abellio Way provides a common and collaborative way of working with our clients, stakeholders, and each other.


Main purpose of the role

This IT Management role works closely with key Abellio stakeholders to ensure that the right IT change is commissioned through a thorough understanding of business requirements, mapped to effective solutions providing a platform for the successful delivery of maximum value


Key accountabilities include

  • Business Relationship Management
  • Requirements Management
  • Forward Business Planning
  • Assimilation of Principles of Information Technology & Business Requirements
  • Project management

for further details please see the attached job description.


The ideal candidate will have:

  • Significant Business Analysis experience
  • Graduate in an IT related discipline
  • Proven experience of translating business requirements into agreed and viable IT solutions
  • A business facing mentality understanding the business need first and engaging in a language and style the business understand
  • Curiosity, tenacity and analytical ability coupled with an open mind that seeks out and evaluates options once the business need is defined
  • Skilful influencer using careful consideration and prior planning to tailor an approach to ensure successful