Are you looking for an opportunity? 

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!  

We have an exciting opportunity within our Train Presentation Team for a Train Presentation Working Team Leader based at Ipswich. 

The Role 

Within this role you will be responsible for providing clean, safe, and presentable trains through the direct management of Train Presentation team at Ipswich. You will ensure that a high standard of train cleanliness is achieved on all interior and exterior train units operated by AEA through the daily monitoring of work in progress, finished work, and assessing the competency of presentation staff to required standard. 

You will also be responsible for the delivery of company objectives with regards to safety, performance, reputation, customer service and costs whilst following AEA values genuine, professional, inclusive, and pro-active. 

The Train Presentation Department operates 24 hours a day so full flexibility will be required for the undertaking of early, late and night shift. 

What we are looking for 

Previous experience in a similar role is essential and knowledge of train cleaning processes and methodology highly desirable. 

You should be familiar with Microsoft Office Suite Application knowledge (Word, Excel) and have excellent oral and written communication skills. The successful applicants will be able to deliver under pressure and be adaptable to changing priorities. 

The closing date for all completed applications is on Friday 3rd February 2023 

*Please note vacancies can close earlier due to high influx of candidate applications* 

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work: 

·        Genuine … be welcoming, customer-centric and respectful 

·        Professional… be solution-oriented, accountable and delivering to promises 

·        Proactive … be progressive, innovative and decisive 

·        Inclusive … be connected in your thinking, empathetic and promote diversity 

Greater Anglia offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to GA then apply now! 

What can we do for you? 

• Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme 
• Free Travel on GA and 75% discount on other TOCs for leisure travel 
• Free Leisure travel on GA and 75% discount on other TOCS for eligible family members 
• International travel discount card (FIP) for staff and eligible family members after 12 months service 
• Gainshare bonus paid if GA hits relevant yearly targets, up £550 for permanent and £300 for agency 
• GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies  
• GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining 
• 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services 
• Annually issued 12 discount vouchers for family and friends to use 
• Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)