Head of Workforce Strategy

Central Birmingham (B3)

Grade PM3

We are currently recruiting for a Head of Workforce Strategy, reporting to the Operations Director.  You will be responsible for leading the Resource function of the Operations department to deliver train performance, service reliability and customer satisfaction. In addition you will support the Head of Drivers and Heads of On Train when interfacing with ASLEF and RMT. You will be responsible for Resourcing of the train service with Drivers and Senior Conductor grades to meet train service requirements.

In addition you will create and own WMT’s workforce strategy, defining the scope of the strategy, to ensure that services and not cancelled due to the lack of a service-critical person. You will ensure that agreements are used and processes put in place so that daily rostering of frontline staff is consistent, compliant, and efficient.

As Head of Workforce Strategy you will have principal accountability for the support to projects for new trains, infrastructure schemes and retro fit of existing fleets in terms of Driver and Senor Conductor operational suitability and planning.

What would we need from you?

• Excellent knowledge of WMT operations and geography
• Knowledge of Driver and Senior Conductor terms and conditions
• Knowledge of safety and quality standards

• High level understanding of all resource disciplines, systems and processes
• Expert level knowledge of ASLEF/RMT/TSSA at every level and proven ability to deliver agreements whilst also mitigating business risk
• Excellent appreciation of budget control and impact of those budget through business cases, risk awareness and cost control

In return we can offer a competitive salary and a wealth of benefits including comprehensive training and continuous ongoing support and professional advancement.  Free First Class travel on West Midlands Trains and other Abellio group trains for yourself and family and a 75% discount on all other train operating companies over most of the UK rail network.  You will be enrolled in our West Midland Railways Pension Scheme and our pension salary sacrifice scheme – Smart Pensions.  In addition, you will have the opportunity to participate in the Manager’s Bonus Scheme.

For more information please see the job description attached.

Applications will be considered from internal colleagues with 6 months experience after completion of their probationary period and a full check of absence and disciplinary records.