A new and exciting opportunity has arisen for a Driver Quality Monitoring (DQM) Auditor in our Human Resources team. You would join a busy and demanding team who expect high standards, flexibility and are looking for someone who can bring new ideas and new ways of working to the team.

In order to improve driving standards throughout Abellio London, the DQM Auditor will undertake in-service driving assessments in line with the industry standard.

Duties will include:

• Undertake in-service driving assessments across all shifts and all locations within Abellio London against set targets
• Make an informed judgement about the range of evidence observed that demonstrates a drivers competence to meet the DQM assessment criteria
• Provide clear and objective written feedback following each driving assessment
• Report all box 3b and 4 assessments directly to operational management
• Identify training needs and provide recommendations to improve driving standards
• Provide on the spot recognition for drivers achieving a box 1 driving assessment
• Act as an ambassador of Abellio working in accordance with the Company values and promote safe driving and ‘The 3 “Sees”’
• Effective planning and organisation to ensure the most effective use of time is achieved
• Produce monthly reports detailing assessments completed and outcomes per depot

The successful candidate will work closely with the training team (Driving Instructors and Classroom Trainers) along with the operational management teams at each depot.

All candidates must:

• Have a minimum of 3 full years bus driving experience
• Hold a current PCV licence and DQC
• Hold a full and clean driving licence (no points)
• Have a clean record for driving standards i.e. no avoidable collisions, poor driving assessments or complaints about driving standards within the last 2 years
• Have a good attendance record i.e. no more than two spells of absence within the last 12 months
• Be well organised and able to manage time effectively to meet deadlines
• Have excellent communications skills, including written, verbal and presentational skills
• Have excellent attention to detail and able to work accurately and efficiently
• Be comfortable working as a part of a team and equally using own initiative
• Have strong IT skills; Microsoft Word and Excel are essential
• Have a flexible approach, be prepared to work across all shifts (including nights and weekends) and across all Abellio depot locations

Abellio London supports diversity and inclusion and is committed to eliminating discrimination and encourages diversity amongst the workforce which is truly representative of all sections of society.