We have exciting opportunities to join our Performance Team as a Network Area Manager based at either our Battersea or Twickenham control rooms. These are brand new roles reporting to the Performance Director. The two successful candidates each will manage a control room and a team of Performance Managers and Controllers in delivering excellent performance through strong leadership skills.  

The Role:

• To embed a culture that has safety at the forefront at all times. This should be achieved by leading by example, never turning a blind eye to unsafe practices and understanding people’s motivations when they do not work safely.
• To lead and motivate the team of Performance Managers, iBus Controllers and Performance support staff.
• Deliver results in line with TfL and Company expectations.
• To ensure that the team follow the Performance Golden Rules.
• To ensure that the route control strategies that are developed and delivered meet the overarching Abellio performance strategy.
• To implement and oversee controls to ensure compliance with legal, regulatory and contractual requirements such as Drivers’ Hours regulations and TfL Mileage reporting requirements.
• Ensure that performance reports prepared for the business are both concise and timely.
• Ensure that development needs of the Performance Team are identified and addressed.
• To ensure that resources are managed and deployed in the most efficient manner and within agreed costs. This includes management of sickness and holidays.
• To work collaboratively with internal colleagues across the whole spectrum of internal functions.
• Excellent understanding of Company policies, procedures and initiatives. Ability to promote new initiatives and identify more effective ways of working within these frameworks.
• To produce reports as required on issues impacting services, performance or the business.
• To maintain excellent levels of communication with external stakeholders.
• Work within time constraints and submit accurate paperwork within required timescales.

The Candidate:

• Must display excellent leadership skills
• Able to communicate effectively with all levels of staff (both written and verbal)
• Must be results focussed.
• Ability to identify the root cause of an issue through use of data and evidence leading to the development of solutions that are deliverable and sustainable.
• The ability to identify priorities and assign and complete tasks accordingly
• Innovative, allowing the team to improve through new ways of working or better use of available technology.
• Have a positive attitude, to motivate and lead a team to deliver excellent performance. This requires the ability to understand individuals’ motivation and nurture accordingly.

Abellio London supports diversity and inclusion and is committed to eliminating discrimination and encourages diversity amongst the workforce which is truly representative of all sections of society.