We have an exciting opportunity to join our Rail Replacement Team as an Operator Account Manager, Taxis based at our Glasgow depot. The successful candidate will manage the relationship with our UK taxi supply chain. Ensuring sufficient resource to satisfy the needs of all planned and emergency operations. Managing compliance with legal requirements such as PSVAR and Clear Air Zones (emission).

The Role:

• Work in conjunction with the Contract Manager to deliver a leading road transport taxi strategy for all TOC clients.
• Recruiting sufficient and suitable volumes of vehicles to support planned train crew and rail replacement operations in line authorised purchasing guidelines
• Support the Contract Manager, Taxis to identify and explore opportunities to grow sustainable business for ARR across the UK.
• Lead manager for pricing and invoicing dispute reconciliation.
• To work in conjunction with engineering auditors to ensure legal & compliance standards are maintained by taxi supply chain.
• Ensure all taxi incident & accident investigations are managed within agreed timelines. Control team to be focal point on the day for information gathering.
• To maintain excellent levels of communication with external stakeholders
• Support the Contract Manager in mitigating the on-going impact of the PSVAR regulations, engaging with external suppliers & agencies to ensure compliance with guidelines.

The Candidate:

• Experience of working in the logistics or transport industry
• Have a positive attitude to motivate and lead a team to deliver excellent performance. This requires the ability to understand individuals’ motivation & nurture accordingly
• Able to communicate effectively with all levels of staff, both written & oral
• Have a duty of care for health & safety of yourself and colleagues at all times. Including a duty to report unsafe acts or omissions to safety.
• A full UK driving licence is a requirement for this role.

Abellio London supports diversity and inclusion and is committed to eliminating discrimination and encourages diversity amongst the workforce which is truly representative of all sections of society.