Operations Standards Specialist

134 Edmund Street, Birmingham B3 2ES

Full Time Permanent

This is a fantastic time to join West Midlands Trains as we embark on your new franchise to improve our passenger’s journeys. As part of the wider Abellio Group, West Midlands Trains Ltd, operates as a joint venture - West Midlands Railway and London Northwestern Railway, delivering over 1,300 safe and reliable services per day for more than a 60 million passengers per year.  Since the start of our franchise in 2017 we have been committed to improving our services, investing a whopping £1 billion into the region’s network, £18million in the development of all our workforce.

West Midlands Trains (WMT) has an exciting opportunity for an Operations Standards Specialist to join our team based in Birmingham. 

The successful candidate will be responsible for ensuring WMT has robust strategies, procedures and standards in place to allow WMT to undertake operational activities safely, effectively and in accordance with legal and industry requirements.  You will be responsible for providing competent advice and assistance on operational safety relating to all parts of the business. 

Key accountabilities:

• Ensure the development and maintenance of effective, compliant and business-integrated safety and operational management systems
• Develop, maintain and measure competence management systems
• Prepare company procedures in response to Railway Group Standards
• Initiate briefing and training programmes for any new standards as required
• Ensure compliance with internal standards and railway legislation associated with safety critical areas
• Maintain up to date knowledge of legislation and industry changes affecting operational and driving standards
• Carry out quantitative risk assessments as necessary
• Ensure the development and quality assurance of operational assessors
• Reduce operational incidents and accidents by preparing strategies based on lessons learned and industry good practice
• Represent WMT as an investigating officer at relevant joint investigations

Person specification:

• A minimum of 5 years previous experience in a rail operations environment
• A minimum of 3 years train driving experience
• Fully competent in Drivers rules and regulations
• Good knowledge of Microsoft office packages including Word and Excel
• Previous experience of carrying out quantitative risk assessments, audits and investigations into accidents/incidents is advantageous
• A1 assessor and V1 verification qualifications or equivalent are also advantageous

Please see attached job description for further information.

In addition to a competitive salary West Midlands Trains offer a wealth of benefits including free travel on West Midland Trains & Abellio services for you, your partner and dependent children, 75% discount on all other train travel over most of the UK rail network, development opportunities to help you further your career with West Midlands Trains, including the opportunity to gain nationally recognised qualifications. 

We reserve the right to withdraw this advert at any time due to high volumes of applications (please submit your application as early as possible to avoid disappointment).

Applications will be considered from internal colleagues with 6 months experience after completion of their probationary period and a full check of absence and disciplinary records.