IT Field Engineer
Job reference: SYS-5740
IT Field Engineer
Job reference: SYS-5740
This vacancy has now expired, and is not accepting any new applications. p>
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West Midlands Trains (WMT) has an exciting opportunity for an IT Field Engineer to join the IT Team based at our Head Office in Birmingham. WMT is currently investing £1 billion to improve rail services from London to Liverpool and across the West Midlands. This includes new trains, improved stations and better journeys.
This role will install, configure and support IT hardware and software across WMT sites, troubleshoot any problems as they arise with each install and then transition to a business as usual support model using ITIL Service management processes. It will ensure the asset configuration is installed correctly, tested and working in production to ensure that the station can fully function after any changes. The role will also provide ongoing support and maintenance to maintain a high level of availability for all IT assets.
The successful candidate will demonstrate:
- A technical IT network mind-set and the desire to work in a fast pace environment that proactively seeks out solutions in line with IT processes, standards and procedures.
- Experience of working in an IT support and / or project environment.
- Proven experience in supporting Microsoft Windows Operating Systems
- Education to A-level standard (or equivalent), with a min 5 GCSEs to include Maths, English and ICT. Any IT qualification beyond GCSE (or equivalent).
- Proven technical ability supporting and implementing enterprise IT Services.
- Knowledge of AV equipment.
- Any experience with remote working environments.
- Providing support for the service transition to Business as Usual functions and Project teams.
- Full UK Driving License.
In addition to a competitive salary West Midlands Trains offer a wealth of benefits including free travel on West Midland Trains & Abellio services for you, your partner and dependent children, 75% discount on all other train travel over most of the UK rail network, development opportunities to help you further your career with West Midlands Trains, including the opportunity to gain nationally recognised qualifications, enrolment of our West Midland Railways Pension Scheme and our pension salary sacrifice scheme – Smart Pensions.
Applications will be considered from internal colleagues with 6 months experience after completion of their probationary period and a full check of absence and disciplinary records.
This vacancy has now expired, and is not accepting any new applications. p>
Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively. p>