Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

Trainee Conductor 

Our Train Service Delivery Department is integral to the smooth running of our trains and Customer Service is at the heart of everything we do. Therefore, we are looking to expand our Conductor Team to help us to improve customer experience at London Liverpool Street Station. 

Role and Accountability

You will be working in pressurised situations and will be required to build a great rapport with customers to help diffuse difficult situations to create a seamless journey.  As a first point of contact for commuters on our trains you will act as an ambassador for Greater Anglia.

Experience, Knowledge and Qualifications Required

You will have extensive Customer Services experience coupled with the ability and experience of working in pressurised situations.

If working 35 hours per week on a shift basis that includes early starts, late finishes, weekend and bank holidays is of an interest then this may be the ideal job for you.

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:

·        Genuine … be welcoming, customer-centric and respectful

·        Professional… be solution-oriented, accountable and delivering to promises

·        Proactive … be progressive, innovative and decisive

·        Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!