Training Academy Administrator

Central Birmingham (Rail pass provided)

As part of the wider Abellio Group, West Midlands Trains Ltd, operates as a joint venture - West Midlands Railway and London Northwestern Railway, delivering 1,300 safe and reliable services per day for more than a 60 million passengers per year.

Since the start of our franchise we have been committed to improving our services, investing a whopping £1 billion into the region’s network and £18 million in the development of all our workforce.

With all that investment focusing on staff development there comes the need to have great people working at our training centre who can support the effective day to day running of the Training Academy.

If you’re an experienced administrator, who is looking to move into an exciting role which allows you play a part in ensuring the success of our colleague’s development, then this could be the position for you!

We are looking to recruit an enthusiastic proactive Training Academy Administrator who will provide excellent customer service for our visitors to the training centre and be responsible for the administrative activities of the department to ensure it runs seamlessly.

 Based in central Birmingham your responsibilities will include:

• Maintaining a professional working environment, whilst acting as main point of contact for visitors and contractors
• Managing external contractors’ visits, deliveries, maintenance
• Overseeing the training centre room booking process
• Liaising across the business and with third party suppliers to arrange training programmes, including course scheduling, joining instructions, prep of training material
• Maintaining accurate records of training requests, delivery and reporting back on forthcoming training needs for the business
• Managing stock control, ordering, storage and distribution for departments stationary, legislative documentation, Uniform, PPE, equipment, WMT branded merchandising
• Managing the invoice and purchase order process (e finance) for office spend

 What would we need from you:

• Previous experience of working within an administrative environment
• Proven success of office coordinating, administration and clerical practices
• Proven ability to communicate effectively with internal and external stakeholders at all levels
• Firm working knowledge of Microsoft Office
• Familiarity with business software such as, Condeco booking system/ SharePoint
• Familiarity with purchase ordering processes and systems
• Excellent customer services skills and customer focused attitude
• Highly organised, able to work accurately, with attention to detail
• Ability to work effectively as part of a team
• Motivated & highly professional
• Adaptable to changing requirements and flexible to changing demands

 What we can offer you!  Competitive salary and a wealth of benefits including:

• Comprehensive training and continuous ongoing support.
• Free travel on West Midlands Trains and other Abellio group trains,
• 75% discount on all other train operating companies over most of the UK rail network,
• Enrolment of our West Midland Railways Pension Scheme and our pension salary sacrifice scheme – Smart Pensions.
• Opportunity to participate in the company’s Gainshare Scheme

Applications will be considered from colleagues with 6 months experience after completion of their probationary period and a full check of absence and disciplinary records.