Driving Standard Manager
Job reference: SYS-4382
Driving Standard Manager
Job reference: SYS-4382
This vacancy has now expired, and is not accepting any new applications. p>
Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively. p>
An exciting new opportunity has arisen for a Driving Standards Manager in our Operations Department in Beddington Depot. The successful applicant will be the Driving Standards Manager, assisting the Operations Manager in the depot to be responsible for all matters related to Driving Standards and their effective and efficient management and control to meet TfL and company requirements.
The Role:
Maintain Company Standards by means of training, disciplinary and other procedures, ensuring that the Company rules are adhered to by drivers and other staff
You will investigate all collisions, injuries and incidents involving the Company’s vehicles and take appropriate action with staff
Conduct staff interviews including fact finding / disciplinary investigations and probationary reviews.
Ensure all collisions e.g. road or personal injuries and employer liability are recorded and investigated
Investigate and make sure customer complaints, commendations, driving assessments and bus customer experience surveys are internally being responded to in a timely manner as appropriate
Collate and deliver statistics and reports in accordance with set timescales or as requested. Have a good working knowledge of all traffic systems and to carry out regular audits
Work with key staff to ensure all services operate to a high standard and in accordance with set reliability targets, and to identify and implement solutions where targets are not being met
Ensure effective communication with and information to drivers, supervisors and managers through the use of staff notices, staff memos / letters, booklets and other communication channels
Have a duty of care for the health and safety of yourself and your colleagues at all times, including a duty to report unsafe acts or omissions to safety
Carry out route risk assessments and update them regularly
To undertake any other duties commensurate with the Grade
The Candidate:
Must have thorough appreciation of the needs of external customers and external stakeholders, coupled with the ability to identify areas for improvement and implement effective action plans
Able to communicate effectively with all levels of internal and external staff. Able to provide clear and concise feedback and guidance to promote staff confidence in decision making
Skilled in strategic thinking and forward planning to avert problems before they occur and solve problems when they occur
Must be experienced in managing and motivating a team to achieve high standards and meet deadlines, be performance focused with the ability to enthuse a team to achieve results
Ability to analyse and interpret information
Strong IT skills
Must have a flexible approach, and be prepared to work outside normal hours to meet deadlines
Previous experience in a similar role is desirable
This vacancy has now expired, and is not accepting any new applications. p>
Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively. p>