Please note: We will only be accepting applications from candidates who live within a 60minutes radius of the Worcester Depot.

This vacancy will commence on the 17th February 2020, you will not be able to take annual leave for 3months from the course stated date due to training.

The Role

An exciting opportunity has arisen for two talented customer service professionals to join our team as a Senior Conductor, for our Worcester Depot. As a Trainee Senior Conductor, you will play a key role in the safe and smooth running of our service, assisting passengers with any enquiries or problems, checking and issuing tickets, and ensuring the safety of the crew and customers.

With experience of cash-handling in a customer service or retail environment, you’ll be friendly and approachable, with first-class communication skills and the ability to remain calm in all situations. You must be willing to work on a shift basis Monday to Saturday, with Sunday shifts as agreed, and your own transport would be advisable due to shift start and end times.

Recruitment Process

Once you’ve submitted your application form, it will go through a shortlisting process. You will then be required to complete psychometric assessments suitable for the role of Conductor. If successful, you will then undertake a face to face interview with a Conductor Manager and then be required to attend a medical assessment. Once you have passed all stages of the process, you will remain on our talent pool until a place on a training course becomes available.

About West Midlands Trains

We are proud to operate two new railway brands for and to the Midlands, the North West and London.

In the Midlands the West Midlands Railway brand is a local railway placing Birmingham at the centre of its network. We run the majority of the local services, as well as direct trains to many of the surrounding towns and cities, including Redditch, Stratford-upon-Avon, Worcester, Hereford, Shrewsbury, Telford, and Northampton. Our London Northwestern Railway brand serves the London to Liverpool route on the west coast, stopping at Birmingham, Milton Keynes and Northampton, with the West Midlands at its heart.

Both services are operated by West Midlands Trains Ltd, a joint venture, owned by Abellio, Mitsui and East Japan Railway Company (JR East).

Benefits

In addition to a competitive salary, West Midlands Trains offer a wealth of benefits including free travel on West Midlands Trains and other Abellio group trains for you, your partner and dependent children, 75% discount on all other train travel over most of the UK rail network, development opportunities to help you further your career with West Midlands Trains.

Applications
Under RSSB guidelines any candidates who have been unsuccessful with the industry tests will need to wait for a period of 6 months prior to re-applying again.

Applications will be considered from internal colleagues after completion of 6 months in current role.  A full check of absence, performance, disciplinaries and safety incidents will be considered when sifting applications.

We reserve the right to withdraw this advert at any time due to high volumes of applications.

(please submit your application as early as possible to avoid disappointment).