Revenue Protection and Security Analyst (LNR)

Job reference: SYS-4215

Location Nuneaton
Business Area / Department Customer Services ~ Revenue Team
Salary & Benefits £27,227 per annum
Closing Date 02/10/2018
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Revenue Protection and Security Analyst (LNR)

Job reference: SYS-4215

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

West Midlands Trains has an exciting opportunity for a Revenue Protection and Security Analyst to join our Revenue Protection and Prosecutions team based out of Nuneaton Station. 

This role is integral in supporting the Revenue Protection and Prosecutions teams by providing analytical data so that intelligence lead operations can be undertaken by the teams.  The role involves analysing data from a variety of sources and compiling reports that identifies areas of risk to the business of lost revenue, ticketless travel and byelaw offences.

Duties will include:

  • Carry out cost/benefit analysis of revenue protection activity
  • Provide analysis of on train and station revenue protection exercises and produce reports on levels of ticketless travel throughout the business
  • Work with the WMT Revenue team and provide Revenue at Risk reports by line of route
  • Monitor on board tickets sales by the Senior Conductor team so that services with high revenue at risk are identified
  • Monitor gateline ticket sales at partner stations so that origin stations with high levels of ticketless travel are identified
  • Assess Senior Conductor on board sales each period
  • Review the train plan each timetable change so that high revenue risk services are identified  
  • Identify odd ticket patterns by route so that potential fare evasion is identified
  • Analyse passenger loadings to help guide revenue protection staff deployment

 

Our successful candidate must have an excellent knowledge of Microsoft Word and Excel and possess an analytical and methodical approach. They must also have the ability to interpret numerical information accurately and confidently as well as being able to produce accurate and detailed reports. As you will be liaising with a range of internal and external stakeholders, you must also possess exceptional interpersonal and stakeholder management skills plus the ability to communicate at a range of levels.

In return we will offer in addition to a competitive salary a wealth of benefits including free standard travel on West Midlands Trains and other Abellio group trains for you, your partner and any dependent children in addition to a 75% discount on all other train operating companies over most of the UK rail network, enrolment of our West Midland Railways Pension Scheme and our pension salary sacrifice scheme – Smart Pensions.

We reserve the right to withdraw this advert at any time due to high volumes of applications (please submit your application as early as possible to avoid disappointment).

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.