We Midlands Trains have a requirement for a Senior Learning & Development Manager to join our existing team on a 12 months FTC basis (maternity cover).  

The Senior Manager will be responsible for leading the team in the delivery of Learning and Development (L&D) committed obligations and initiatives across West Midland Trains.

Reporting to the Organisation Development Manager, the post holder will lead on the delivery of the core strategic learning & development programme in line with our committed obligations, Leadership and Management Development, Customer Service, Investors in People, PDR Process, and Early Career Programmes including Apprenticeship, Work experience and Graduate programmes.

The post holder will work closely with the Executive Team and Senior Stakeholders within the business to partner and identify core strategic learning needs for West Midlands Trains and deliver solutions with external providers to meet these needs.

The successful candidate will ideally have:

• HR qualification e.g. CIPD or equivalent. 
• Extensive learning and development, organisational development or training experience to deliver high level learning development programmes and OD interventions in a complex environment
• Programme management experience and experience of successfully managing supplier relationships
• Resilience to keep programmes on track
• Experience of managing and developing a team
• Customer focussed with the ability to manage a variety of stakeholder needs at all staff levels
• Influencing and negotiating skills to work with senior stakeholders to ensure buy in for L&D programmes and overcome resistance
• Ability to manage a high and complex workload 
• Coaching and mentoring skills to be able to support managers and staff
• Facilitation skills and ability to present in an engaging manner
• Excellent research, analytical and written skills to produce reports, guidance, literature and policies
• Excellent verbal communication and influencing skills to deal with challenging stakeholders 

In addition to a competitive salary West Midlands Trains offers a wealth of benefits including free travel on Abellio trains for you, your partner and dependent children, 75% discount on all other train travel over most of the UK rail network, development opportunities to help further your career with West Midlands Trains, and a contributory defined salary pension. 

For more information please see the job description attached.