Automatic Ticket Gate Operator (Relief)

Job reference: SYS-3916

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Location Shenfield
Business Area / Department Customer Services ~ Customer Service
Type of Role Full time
Salary & Benefits £15,609
Closing Date 22/06/2018

Automatic Ticket Gate Operator (Relief)

Job reference: SYS-3916

Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

Automatic Ticket Gate Operator (Relief)

We have excellent opportunities within our Revenue Protection Team at Shenfield for Automatic Ticket Gate (ATG) Operator (relief) position. Candidates that apply must live near this station.

Main Duties:

We are looking for flexible, enthusiastic and hardworking individuals to provide our customers with excellent service, whilst ensuring that ticketless travel and fraud is reduced through pro-active monitoring of the gateline facility (ATG's.)  In addition, you will be responsible for the safe operation of the gateline (ATG's), fault reporting and keeping your work area clean and tidy. 

What we are looking for:

If you are flexible and customer focused, this could be the role for you. You will also need to be a problem solver, and be able to think on your feet, as you will encounter many different situations on a daily basis.

Please note that you will be required to work shifts between 05:00am and 01:00am, on weekdays, weekends and bank holidays.

To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:

·        Genuine … be welcoming, customer-centric and respectful

·        Professional… be solution-oriented, accountable and delivering to promises

·        Proactive … be progressive, innovative and decisive

·        Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!