Area Relief (Hybrid)

Job reference: SYS-3810

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Location Stowmarket
Business Area / Department Customer Services ~ Customer Service
Type of Role Full time
Salary & Benefits £22,764
Closing Date 22/06/2018

Area Relief (Hybrid)

Job reference: SYS-3810

Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

Area Relief (Hybrid)

We are looking for an enthusiastic and customer-oriented person to join our team at Stowmarket. Greater Anglia is about to embark on the biggest replacement of trains ever seen so we need the right person to join our team at this crucial time.

Main Duties:

Your role will be varied covering both platform and ticket offices at two of our busy mainline connections. You will be providing great customer services to all our customers, from morning commuters to holiday makers.

What we are looking for:

You will be sharing responsibilities with different members of the staff, so you need to be a good team player.


To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:

·        Genuine … be welcoming, customer-centric and respectful

·        Professional… be solution-oriented, accountable and delivering to promises

·        Proactive … be progressive, innovative and decisive

·        Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!