West Midlands Trains has an exciting opportunity for a Head of​ Communications and Engagement Manager based at our new head office in Birmingham city centre. 

The Communications and Engagement Manager is responsible for developing and implementing a communication and engagement strategy based on intelligence from communication audits and employee surveys as well other means to maintain and improve internal communication and employee engagement.

Other key responsbilities include;

Measure the effectiveness of internal communications messages and engagement channels on an ongoing basis, providing accurate and meaningful MI and make recommendations to review and amend the strategy as appropriate.

Providing company-wide communications with functional perspectives (e.g. sales, train crew briefs, announcements etc. including visuals and templates for consistent brand communication.

Manage the day-to-day internal communications and engagement activities maintaining a strong employer brand for WMT, including impactful and fit-for-purpose publications, intranet, internally focused social media and supporting collateral.

In addition to a competitive salary West Midlands Trains offers a wealth of benefits including free travel on Abellio trains for you, your partner and dependent children, 75% discount on all other train travel over most of the UK rail network, development opportunities to help further your career with West Midlands Trains, and a contributory defined salary pension. 

For more information please see the job description.

Please note; this vacancy is subject to the closed list process being concluded