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Location Colchester
Business Area / Department Customer Services ~ Customer Service
Type of Role Full time
Salary & Benefits £15,609
Closing Date 23/03/2018

Automatic Ticket Gate Operator (Relief)

Job reference: SYS-3394


Two schemes


Educational development


Cycle to work scheme

Free Travel

For you and your family

Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

We have excellent opportunities within our Revenue Protection Team at  Colchester for an Automatic Ticket Gate Relief position (ATG).  Candidates that apply must live near these stations.

We are looking for a flexible, enthusiastic and hardworking individual to provide our customers with excellent service, whilst ensuring that ticketless travel and fraud is reduced through pro-active monitoring of the gateline facility (ATG's.)  In addition, you will be responsible for the safe operation of the gateline (ATG's), fault reporting and keeping your work area clean and tidy. 

If you are flexible and customer focused, this could be the role for you. You will also need to be a problem solver, and be able to think on your feet as you will encounter many different situations on a daily basis.

To succeed in this role we are looking for people who can bring our four behaviours to life in your everyday work:

·        Genuine … be welcoming, customer-centric and respectful

·        Professional… be solution-oriented, accountable and delivering to promises

·        Proactive … be progressive, innovative and decisive

·        Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!

Please note that you will be required to work shifts between 05:00 and 01:00, on weekdays, weekends and bank holidays