
On-Board Host / Catering Stores - Summer Casual
Job reference: SYS-12053
On-Board Host / Catering Stores - Summer Casual
Job reference: SYS-12053
Please note that we are unable to accept your application if you do not meet the following criteria.
We are recruiting for 6 positions with 3 working Thursday-Sunday and 3 Friday-Monday
Full training for the role to be provided and uniform provided,
This position will require you to work a combination of early starts, late finishes, and weekends.
- The suitable candidate must be able to get to the early shifts by their own means of transport. The role entails an average of 35 hours per week.
- This role can be physically demanding, and applicants will need to be able to move a trolley through the train.
Kickstart Your Career with Greater Anglia!
Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.
Join Our Team as a Onboard Host/ Catering Stores Summer Casual at Norwich. Please note that this is a fixed term position expected to last 6 months.
The Role
The focus of this role is the retailing of Food and Drink On-Board our trains between Norwich and Liverpool Street from either the Cafe Bar or via an At-Seat Trolley Service.
Key Responsibilities:
- Use your skills to drive sales
- Provide an effective level of customer service as part of an On-Board Team
- Offer information and assistance to passengers
- Perform some light cleaning duties
- Support service duties in addition to customer interactions
We’re Looking For Candidates Who:
- Have a friendly, approachable demeanour with the ability to communicate effectively
- Are calm under pressure, able to think on their feet, and able to handle various situations
- Possess a “can-do” attitude and enjoy working as part of a team
- Take pride in your work in order to ensure customer safety
- Have team spirit and bring your unique self to strengthen our team and foster a positive work environment
- Catering Stores duties include accepting delivery of Stock, taking orders from On-Board Hosts and arranging delivery of stock to trains
What’s in it for you?
- Travel Discounts: Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!
- International Adventures: After 12 months, unlock discounted international travel for you and your family.
- Exclusive Discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.
- Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.
- Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
- Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
- Family-Friendly Policies: We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
- Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.
The closing date for all completed applications is on Friday 16th May 2025
*Please note vacancies can close earlier due to high influx of candidate applications*
At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
Join Us and Experience:
- Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
- Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
- Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.
Ready to Bring Your G A Game?