Transport UK Rail Replacement provides a specialist service to the UK Rail Industry when train services are disrupted by planned engineering work or emergency incidents. Our highly experienced rail replacement team offer a fully managed service for the provision of coaches, buses, small vehicles, and taxis.

Do you get a buzz when you see growth in a business? Do you want to be part of this journey?

The Role

We are looking for an innovative, self-starting individual with a passion for working in the busy and dynamic rail industry. If this is you, then why not apply to come and join us at Transport UK Rail Replacement.

We have an exciting opportunity to join our Rail Replacement Team as a Bus Controller. The
position will manage and coordinate bus, coach operations to ensure the transport of passengers during planned & unplanned rail replacement operations. Responding in an efficient manner you will provide a customer focused service to those individuals affected by rail replacement activities.

Key Accountabilities and Responsibilities

Based within our Glasgow control room the controller will arrange road transport in times of train service disruption.

• Responsible for managing & tracking planned coaches each day, ensuring they are sourced to provide a quality customer focussed response.
• To provide efficient & effective administrative support, as well as undertaking a coordinated daily close down of emergency costs with all our TOC clients control staff.
• Ensure all incident & accident investigations are managed within agreed timelines. Control team to be focal point on the day for information gathering.
• Work effectively with external suppliers, colleagues and agencies (HAUC).
• Have a duty of care for the health and safety of yourself and colleagues at all times. Including a duty to report unsafe acts or omissions to safety.
• To undertake any other duties commensurate with the role

The Candidate

• An individual who can develop effective working relationships with suppliers & colleagues
• Can handle high pressure situations in a calm & logical manner
• Able to communicate effectively both written & oral
• It will be desirable if applicants can demonstrate previous experience administering logistics or passenger transport.
• The posts involve shift working on a rota basis covering early and night shift patterns.

Benefits

• Competitive salary, circa £31,000 per annul
• Shift Pattern: 7 on 3 or 4 days off
• Shift Times covering 0700 – 1500, 1500 – 2300 and 2300 – 0700
• Generous Company Sick Pay Scheme
• Access to our employee assistance programme

Apply Now!

If you feel you have the skills, experience or qualifications required for this role and want to join a fast-paced growing company apply immediately! Please note that due to a high number of applications we may close the job posting earlier than expected. Best of luck!

Transport UK supports diversity and inclusion and is committed to eliminating discrimination and encourages diversity amongst the workforce which is truly representative of all sections of society. If you require any support to complete your application, please reach out to Bus.HR@solvd.solutions